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“Got ???” Initiative Introduces Students to Helpful Staff

Submitted by on July 23, 2010 – 3:01 pmNo Comment
SFCC administrators and staff will wear the “Got ???” button to indicate their willingness to answer questions for students during the first week of fall classes. Some highly visible staff may continue to wear it throughout the term.

SFCC administrators and staff will wear the “Got ???” button to indicate their willingness to answer questions for students during the first week of fall classes. Some highly visible staff may continue to wear it throughout the term.

Who can students talk to if they need help finding their way around South Florida Community College campuses or want basic information about college services? Starting in August, that person may be you.

During the first week of fall term classes, SFCC will launch “Got ???”, said Dr. Leana Revell, vice president, Educational and Student Services. At every college campus and center, administrators and staff will circulate among students and make themselves available to answer questions. They will be identified by bright orange and white lapel pins bearing the message, “Got ???”.  After the first week, staff will be encouraged to continue wearing the pins if they work in highly visible offices or frequently interact with students.

The “Got ???” campaign was conceived last year in a retreat held to discuss the college’s new Quality Enhancement Plan (QEP). Some students remarked that they didn’t know who to approach for assistance with directions and other basic needs, and they were reluctant to interrupt busy staff.

 “We want to use the ‘Got ???’ lapel pins to encourage students to ask questions and to interact with our personnel,” Dr. Revell said. “Dr. Norm Stephens will wear one, Glenn Little will wear one, and they will be out on the campus answering our students’ questions.”

The lapel pins are 3 1/2 inches in diameter. A magnet on the back affixes the pin to clothing.

The QEP is a five-year institutional plan that improves student learning at SFCC and satisfies one of the requirements for reaffirmation of accreditation by the Southern Association of Colleges and Schools. Through a poll, students and employees selected the First-Year Learning Experience as the program to be implemented by the QEP. Set to begin this fall, the First-Year Learning Experience helps first-time students adjust to college life by giving them additional direction and assistance throughout their first year.

Anyone interested in participating in the “Got ???” campaign may contact Dr. Revell at ext. 7121.­­

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